Shipping policy

We offer reliable shipping services to get your TUSHKI handbags to you as quickly and securely as possible.

Please read our shipping policy below.

 

1. Shipping Locations

We currently ship to:

  • United Kingdom: All mainland and Northern Ireland addresses.
  • International Shipping: We offer limited international shipping to select countries. Please check the checkout page for availability.

 

2. Shipping Rates

Shipping rates depend on the delivery location, order weight, and shipping method selected at checkout. Shipping costs will be calculated and displayed before payment.


UNITED KINGDOM DELIVERY

Orders placed before 3pm are dispatched same day. Monday-Friday (excluding Public Holidays).

Royal Mail 24 Tracked is £4.99 and in most cases is delivered next day including Saturday.

Royal Mail 48 Tracked is FREE and in most cases arrives in 2 days including Saturday.

 

Royal Mail 48® Tracked 2-3 working days

FREE for all orders.

Royal Mail aim to deliver 2-3 days Monday-Saturday

Most orders arrive on day 2

Order before 4pm Monday-Friday for same day dispatch

• Signature not required
• Tracked
• SMS, Email alerts
• Reschedule delivery online
• Local Post Office & Shop collection


Royal Mail 24® Tracked Next Day

£4.99 for all orders.

Royal Mail aim to deliver next day Monday-Saturday

Order before 4pm Monday-Friday for same day dispatch

• Signature not required
• Tracked
• SMS, Email alerts
• Reschedule delivery online
• Local Post Office & Shop collection

Please note, delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers or customs processing.


Please Note:
Scottish Highlands, Channel Islands, Northern Ireland

We are unable to offer Next Day and 1 hour time slot services to the following postcode areas including Northern Ireland, Channel Islands, Highlands. Please allow for an additional 1-2 working days. 

3. Processing Time

  • Orders are typically processed and dispatched within 1-3 business days of receiving your order.
  • Orders placed on weekends or holidays will be processed the next business day.

 

4. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your parcel online.

 

5. Customs & Duties (International Orders)

For international orders, please be aware that additional customs fees, duties, or taxes may apply, depending on the destination country. These charges are the responsibility of the customer.

 

6.  Failed Deliveries

If your package is returned to us due to a failed delivery attempt or incorrect address, you will be responsible for any additional shipping costs to re-send the parcel.

 

7. Lost or Damaged Items

If your item is lost or damaged during delivery, please contact us within 7 days of receiving the tracking information so we can investigate and resolve the issue. We will assist with any claims made with the courier.